Rudolph the Reindeer

FAQ

Questions about our plush toys. 

The members of our plush toy families vary from one to another. You can find all the different measurements in the product description.

It is essential to mention that the outer layer of these stuffed animals is created using 100% organic cotton. This material choice is not only gentle on delicate skin, but it is also a healthier option for children. In addition to the outer layer, the interior is made from 100% natural cotton, making these toys ultra-soft and huggable.

But that’s not all! These cute toys also come in packaging that is 100% biodegradable, making them not only enjoyable to play with, but also environmentally friendly. The Control Union Company even made sure to carefully calculate the proportion of organic cotton used in relation to the overall weight of the toy.

Despite all of these impressive features, the most crucial aspect of these stuffed animals is the use of organic cotton on the exterior. This material choice makes these toys not only soft and lovable, but also a sustainable and healthy choice for little ones. Don’t wait any longer and get your hands on one of these child-friendly stuffed animals today – you won’t be disappointed!

The stuffing of the plush toys consists of 100% nature cotton. On the hang tag of your plush toy, you can find mention of the weight of the toy and the stuffing.

Remove the hang tag and packaging before giving the toy to your little one. We also recommend reading the instructions from the label and hang tag.

It is important to note that these toys can be machine washed at a temperature of 30 degrees. However, for optimal care and to maintain the best shape of the toy, it is recommended to hand wash these items. By taking the time to gently clean the toy by hand, you can ensure that it stays in top condition for as long as possible. Trust us, your little ones will thank you for it!

Our plush toys are made of the most sustainable materials. However, that doesn’t mean they are indestructible. Just as you and I, they can get hurt a bit during play time and other adventures. In order to help your plush toy, you need to proceed with caution and care. For the best results, you have to sew by hand with a fine needle and thread. Preferably in the colour of the plush’s own fur, for the most seamless result. 

 

Not a great sewer? No worries! You can always order one the specific plush toy’s siblings for seamless replacement. 

It seems your plush toy may be needing some more companion. Have you thought about ordering a little friend?

If for any reason this toy does not meet your expectations, you have the option to exchange or return it at your own cost for shipping. However, if the toy has an original defect, you are able to exchange or return it for free, as the shipping cost will be covered.

In either case, it is important to note that the hang tag and label on the toy should not be removed. This will allow for a smooth and hassle-free return or exchange process.

We want you to be completely satisfied with your purchase, and we will do everything in our power to make sure that you are.

The proportion of organic materials in our toys is calculated based on the total weight of the materials used in each toy. For example, if a toy is made with 50 grams of organic cotton and 50 grams of non-organic cotton, the proportion of organic materials in the toy would be 50%. We take the weight of the organic materials and divide it by the total weight of all materials used in the toy to get the percentage of organic materials.

We source our organic materials from trusted suppliers who can provide documentation verifying the organic status of the materials. We also take steps to ensure that the materials have been grown and processed in accordance with organic standards, including the use of organic seeds, natural fertilizers, and minimal processing.

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